About us
Contact-centre people building contact-centre AI.
OmniaLink AI is provided by Bewith, Inc., a contact-centre specialist headquartered in Shinjuku, Tokyo, bringing AI to the way Japanese businesses serve their customers.
Bewith, Inc.
Shinjuku Park Tower N Bldg. 32F3-7-1 Nishi-shinjuku, Shinjuku-ku
Tokyo 163-1032, Japan
Our story
From contact centres to AI
Bewith, Inc. is a contact-centre specialist based in Tokyo. We work with businesses across Japan to design and improve the way they talk to their customers, by phone, chat and every digital channel.
Again and again, businesses ask for the same thing: AI that understands natural Japanese, fits the contact centre they already run, and passes their security review. OmniaLink AI is our answer.
- Headquarters
- Tokyo
- Built for
- Japan
- Native to
- Omnia LINK
What we bring
Why teams choose us
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We know contact centres
Routing, queues, agents and supervisors are our daily work, not an afterthought.
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Local by design
Delivered from Tokyo for the language, regulations and customers of Japan.
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Proven technology
Built by engineers certified in Genesys Cloud CX, Genesys Engage and Google Cloud.
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Security first
A formal information security management programme aligned with ISO/IEC 27001:2022.
Join us
We’re always glad to hear from engineers, AI specialists and contact-centre consultants who want to build what comes next.
Put AI to work in your contact centre.
See OmniaLink AI with your own channels, languages and use cases. Most projects go live in about three months.
Native to Omnia LINK & Genesys Cloud · Multilingual · Supported in Japan